Introduction

Post Tensioning Solutions (Pty) Ltd ("we," "us," or "our") is committed to protecting your privacy and personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in accordance with the Protection of Personal Information Act, 4 of 2013 (POPI Act) and other applicable laws. By using our website and services, you consent to the processing of your personal information as described in this policy.

Information We Collect

We may collect personal information directly from you when you interact with our website, use our services, or communicate with us. The types of personal information we may collect include:

• Contact Information: Such as your name, email address, telephone number, and company name when you fill out contact forms or send us enquiries.
• Technical Information: Such as your IP address, browser type, operating system, and Browse behaviour on our website, collected automatically through cookies and similar technologies.

How We Collect Information

We collect personal information through various methods, including:

• Direct Interactions: When you submit information via our website contact forms, email us, or communicate with us by phone.
• Automated Technologies: As you interact with our website, we may automatically collect technical data about your equipment, Browse actions, and patterns. This data is collected using cookies, server logs, and other similar technologies.

How We Use Your Information

We use your personal information for legitimate business purposes, including:

• To respond to your enquiries and provide the services you request.
• To understand your needs and provide you with tailored solutions and information.
• To improve our website, products, and services.
• For internal record-keeping and administrative purposes.
• To comply with legal and regulatory obligations.
• For marketing and communication purposes, only where we have your consent or a legitimate interest.

How We Share Your Information

We will not sell, rent, or trade your personal information. We may share your personal information with:

• Our Partners: Such as OVM, Wiecon, and Struttura Consulting, where necessary for service delivery or collaborative projects, in line with our strategic partnerships.
• Service Providers: Third-party vendors who assist us in operating our business (e.g., IT support, website hosting), subject to confidentiality agreements.
• Legal and Regulatory Authorities: When required by law or to protect our rights, property, or safety, or that of others.

Data Security

Post Tensioning Solutions (Pty) Ltd is committed to protecting the security of your personal information. We implement appropriate technical and organisational measures to safeguard your data against unauthorised access, alteration, disclosure, loss, or destruction.

Your Rights (POPI Act)

In accordance with the POPI Act, you have the right to:

• Access of Personal Information: Request access to the personal information we hold about you.
• Correction of Personal Information: Request the correction of inaccurate or incomplete personal information.
• Limitation of Personal Information: Request the restriction of processing your personal information in certain circumstances.
• Objection of Personal Information: Object to the processing of your personal information under certain conditions.
• Deletion of Personal Information: Request the deletion of your personal information in specific situations.
• Withdraw Consent: Withdraw your consent to the processing of your personal information at any time, where applicable.

Cookies and Tracking Technologies

Our website uses cookies to enhance your Browse experience. Cookies are small text files placed on your device that help us analyse website traffic, remember your preferences, and improve functionality. You can manage your cookie preferences through your browser settings. By continuing to use our website, you consent to our use of cookies.

Links to Other Websites

Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and the "Last Updated" date will be revised accordingly. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact our appointed Information Officer:

Information Officer: Gary Williams
‍Email: info@pts-solutions.co.za

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